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FAQ

How do I know which Silent Sentinel platform is for me?
We understand it can be overwhelming to know exactly which platform you need. The best thing to do is speak to one of our experts who can hear your requirements and advise what’s best for you. Fill in the contact form or give us a call.
What are Silent Sentinel's business hours?

Most of our team is based at our head office in Hertfordshire, England, and our hours are Monday – Friday 8:30am – 5:00pm. Our US team are based in Florida and also work 8:30am – 5:00pm (EDT).

Where can I find product datasheets?

Individual product datasheets can be found on each product page, however a whole depository can be found here.

Who do we contact for licensing queries?

Please email exportfinance@silentsentinel.com one of our colleagues will get back to you.

Who do we chase for a lead time?

Please send an email to jlewis@silentsentinel.com confirming your Sales Order number, once he has an answer he will reply as soon as possible.

How do we get an RMA form issued for a faulty product?

Please send your units serial number along with the fault and return address to jlewis@silentsentinel.com

Send Us Message

Meet us in Our Office

UK Office

US Office

  • 1211 Arlington Avenue North, St Petersburg, Florida 33705, United States of America
  • +1 571 999 3008
  • info@silentsentinel.com